PRODUCTS

Sistema de administración de edificios

BUILDING

You have real estate, infrastructure and facilities to manage. Get the software you need for the right management.

Sistema administración flota vehicular

FLEET

Buy the Fleet system to monitor your vehicle fleet. With this tool you may increase operational efficiency and run your activities with precision, optimizing routes, reducing fuel use and repair costs.

sistema administracion de indicadores

DASHBOARD

Get the software you need to have the right information at the time to make organizational decisions.

SERVICES

STANDARD SUPPORT

All our clients have access to a standard support package. Our staff is highly trained and may give you a fast answer to your queries with a high-quality service that prioritizes the needs of every user.

OUR SERVICES INCLUDE:
  • Access to our on-line manuals
  • Access to FAQs in our community
  • Access to the troubleshooting registry with an answer in 72 hours

PRO SUPPORT

Our team provides continuous professional assistance to our clients (questions about instructions, introduction to new versions, best practices, key performance indicators of the business, etc.). No question will go unanswered.

OUR SERVICES INCLUDE:
  • Access to our on-line manuals
  • Access to FAQs in our community
  • Access to the troubleshooting registry with an answer in 48 hours
  • Email contact with an answer in 24 hours

PLANNING AND DEPLOYMENT SUPPORT

Thanks to our initial help methodology, whose effectiveness has already been proven, you will have everything up and running within days/hours. Our objective is to take clients to success in as little time as possible with the right services. PANORAMIC has developed a series of services to that end, aimed at providing an answer to users expectations and reaching top satisfaction.

OUR SERVICES INCLUDE:
  • Methodology and Planning
  • Deployment
  • Information upload and migration

APP CUSTOMIZATION AND ADAPTATION

Do you need to customize the system? Do you want to order new utilities? Devices through which people get connected and use technology services are currently quite varied. That is why systems need to be adapted to new technologies.

User may access the system from any device or platform. We have a highly trained team to answer your needs. Contact our professional team and we will evaluate your needs and propose solutions to match them.

APP INTEGRATION

Currently systems need to talk to each other to share data, use functionalities or external services and provide information.
Our team helps you integrate our systems with other sources of data, portals or products from other vendors.

Our software is ready for IT market challenges. Contact our professional team and we will evaluate your needs and propose solutions to match them.

DEPLOYMENT AND MANAGEMENT AUDITS

Our professional service team may help you throughout the deployment and production stages. We collaborate in the application deployment and installation process. Our team works so that you may use the platform the right way.

OUR SERVICES INCLUDE:
  • Good practice recommendations: With software but also with any generic problem you may run into
  • Setup review: Do you have any doubt as to whether you have set up the system well? We can help you check your configurations and guide you in any correction or migration

STAFF TRAINING

Training is the fastest path to success. Train your users with face-to-face and web training given by trainers as well as on-line courses at your own learning pace. We can even train your team in a private class.

Experienced trainers will show you how to make the best of our software. Classes may be individual or in groups. The methodology is quite educational and the training pace is dictated by the user.